Values-Based Behaviours
Defining & Developing Behavioural Infrastructures
“Defining and translating our values into a behaviour infrastructure, really helped the leadership team and our people to see what they looked like in practical terms. We were able to embed this into all of our talent and performance management processes.”
Head of OD, Global Bank
Why is this Important?
Values-based behaviours are at the heart of an organisation’s culture and play a crucial role in shaping its long-term sustainability. Defining and embedding values-based behaviours throughout an organisation creates a shared understanding of the principles that guide decision-making, collaboration, and actions. These behaviours foster trust, respect, and mutual support, which are essential for building a resilient and high-performing organisation. When people are collectively aligned with the organisation’s values, they are more engaged, committed, and willing to contribute to its success.
Today’s Environment
Organisations often face gaps between aspired values and the consistent behaviours that reflect them. In practice, this can lead to misalignment, disengagement, and fragmented cultures. Creating inconsistencies that hinder collaboration, reduce trust, and limit the ability to innovate or adapt to change. The lack of a shared behavioural infrastructure creates challenges in consistently achieving strategic goals and sustaining organisational resilience.
How We Help
We support organisations in co-creating behavioural infrastructures that define and align their core values with their strategic aspirations. Through insight diagnostics and collaborative workshops, we build tailored talent and performance infrastructures, defining and embedding practices that foster engagement, collaboration, and mutual accountability. By aligning behaviours with values, we help organisations build resilient and impactful cultures.
Our Approaches
Our approach to developing values-based behaviours combines appreciative inquiry with collaborative co-creation. We support leaders and teams in articulating and defining their values and translating these into concrete behaviours. We provide input to ensure that the desired behaviours are supported by organisational infrastructures, structures, and systems—developing environments where values can thrive and contribute to sustainable success.